egg Aftercare
When purchasing an egg, you become part of the egg Family – an exclusive club of parents that share an appreciation for award-winning design, luxury living and specialist engineering. egg is more than a stroller; it is the capsule that gifts your newborn the perfect start, the helm from which they first explore a new world.
Sustainability
Longevity and practical living has always been of the upmost importance to us. That’s why egg strollers are built for use from birth to 25kg, and can be converted to tandem for twins or close in age siblings.
As with many designer accessories, the egg is deemed an investment. When properly cared for it will maintain a respectable residual value.
Stroller Health Check
As part of our commitment to building a more sustainable world, we offer a ‘health check and service’ that ensures the safety of your stroller past its warranty, for when your second or third child comes along. This service is available from £75 (mainland UK only).
To book in for a stroller health check, please email info@eggstroller.com or call 01509 816444.
Care & Maintenance
Just as with a car or bike, strollers are built on kinetic mechanisms and require maintenance from time to time. For handy hints and tips on how to maintain your egg stroller, head over to eggstroller.com/FAQs.
Customer Care
We have a dedicated team of egg product experts across the United Kingdom, who are trained to handle product specific queries:
For optimum care and if your product falls within the 24 month warranty period, the retailer from whom the product was originally purchased, should be contacted first.
If your product is older than 24 months (from the date of purchase), our egg team are on hand to assist. Additional service and maintenance fees may apply.